Sample QA/ Sr.Software Automation Test Engineer Resume
Sr.Software Automation Test Engineer
Summary:
·
Around 8+
years of Quality Assurance
experience as QA Automation Engineering
in e-commerce, Financial, Telecom, Investment and Healthcare Industries.
·
Executing test
cases, ad-hoc product testing, reporting bugs and reporting tester status,
writing test scripts, test automation using diverse
testing tools like Selenium WebDriver, QTP & SOAP-UI.
·
Experienced in functional testing, reviewing and analyzing business
requirements and writing detailed
Test Plans and Test Cases.
·
Good understanding of SDLC and STLC, Black box testing, Functional testing, Integration
testing and User Acceptance Testing (UAT).
·
Thoroughly Cross browser tested projects to support IE7+, FireFox, Safari, Opera and
Chrome.
·
Used Version One to track stories in Agile Development Environment.
·
Expert in ALM
design specific to Quality Center for Testing
and Defect Tracking.
·
Expertise in working knowledge of Core Java and Object Oriented Concepts (
Inheritance, Polymorphism, Exception Handling, Multi-Threading and
Collections).
·
Performed unit
testing using Junit/TestNg, integration and deployment of applications done
using tools such as ANT and Maven and
debugging through Log4j.
- Exposer and working Knowledge in JavaScript and jQuery, plugins, AJAX, dynamic HTML, JSON, Angular.js, BootStrap, Kendo UI, Backbone.js, Ext.JS, Bootstrap and Node.js etc.
·
Experienced in using Version Control Tools like CVS, SVN and gitHub.
·
Expert in automation
script development using different
automation tools like Selenium WebDriver (Eclipse, Java, JUnit).
·
Experienced in converting existing QTP Script to Selenium WebDriver Script
for multi browser support.
·
Experienced in designing customized hybrid framework (Keyword Driven &
Data Driven) using Selenium WebDriver,
Java, TestNg & apache POI.
·
Experienced in
testing Mobile Application both in Emulator/Simulator
and Real Devices. Tested mobile customized website using Chrome User
Agent.
·
Experienced in Back-End testing to ensure data consistency on front-end by writing and executing SQL queries.
·
Wrote complex
SQL query by joining multiple tables according business logic for data
validation.
·
Experienced in load test, stress test and performance
test using Load Runner by scripting VUser scripts for multiple users, multiple transactions at rendezvous
points.
·
Extensive working knowledge in UNIX/Linux environment to analyze log
file & to monitor process
·
Extensive working knowledge in VI editor to update
config file & check text based data file.
·
Strong knowledge on Web Service & Hands on
experience in validating Web Services
using SOAP-UI.
·
Excellent communication, problem solving skills,
coordination, documentation, project planning and interpersonal skills.
Education: Bachelor of Technology in Technology
from INDIA.
Technical
Skills:
Testing Tools
|
Selenium
IDE, Selenium Web driver, Selenium grid, JUnit, TestNG, Firebug,
Hudson/JenKins, LoadRunner, QTP, Web Services (Soap, Rest etc) and Quality
Center/ALM.
|
Programming Language
|
Java/J2EE,
Perl, ASP.Net, VB.Net, C#, C/C++, ASP and JavaScript, VBScript and SQL
Scripting XML, XSL, XSD and DTD
|
Scripting and Markup
|
XML, CSS, XSLT, HTML, CAML, JavaScript, AJAX,
HTML4&5/XHTML, DHTML, CSS/CSS3, jQuery, JSON, Ajax, REST, DOM, XML, PHP,
Bootstrap, Angular.JS, Backbone.JS, Node.JS, EXT.JS, CSS 3 Media Queries, SASS and LESS.
|
Java
Frameworks
|
TestNG, Junit
|
SDLC
|
Agile (Scrum), Water fall
|
Databases
|
SQL Server 2008R2, Oracle9i/10g/11g, MS Access,
ODBC, T-SQL, Sybase and DB2
|
Reporting
Tools
|
Mantis,
Jira, Quality center, MS Excel, Microsoft Team Foundation server
|
Software/Tools
|
MS Office 2013/2010, MS Visio, WSP Builder, BDC
Meta-Man, Active Directory, MS Project Server, Metalogix and Quest.
|
Operating Systems
|
Windows 7/XP/Vista, Windows Server 2012/2008.
|
Web
Debugging Tool
|
Xpath,
Firepath, Firebug, Webdebugger
|
Browsers
|
MS
Internet Explorer, Mozilla Firefox, Chrome, Safari
|
Work Experience:
QA Automation Tester
American Express (AMEX) – New York, NY March 2015
to till date
Description: American Express is one of
the largest providers of financial transaction processing services. Amex Offers Card Members more ways to save every day, Access your
American Express account from virtually anywhere with the Amex Mobile app. Take
advantage of what your Personal, Small Business, and Corporate accounts have to
offer, track spending and rewards, find offers, pay your bill, and enjoy
features available in the application. The Amex Mobile app is available for
iPhones and Android phones.
Responsibilities:
·
Responsible for interacting with the business
people for understanding business requirements.
·
Worked in a Test Driven Development environment.
Participated in daily meetings with Developers.
·
Experience in creating Automation Test Scripts using Selenium
Web Driver.
·
Performed cross browser functional testing using Selenium
WebDriver/RC.
·
Performed white
box testing like JUnit, TestNG and
Web service testing.
·
Wrote automated
testing code in Selenium or
WebDriver using Eclipse IDE for functional testing including AJAX-enabled
applications.
·
Setup the automation
framework using Selenium WebDriver,
Java, TestNg, GitHub and Maven.
·
Defined test
automation strategy and test scenarios, created automated test cases, test
plans and executed tests using Selenium
WebDriver, TestNG and JAVA.
·
Used TestNG
and Junit for testing framework and Implemented the script deployment in TestNG framework through command
line.
·
Worked on distributed test automation execution on
different environment as part of Continuous Integration Process using Selenium Grid and Jenkins.
·
Written White-box
test cases based on the User and Business Requirements.
·
Creation of automation
test scripts in Java, TestNG and WebDriver
for various features using Data Driven
Framework.
·
Worked on Selenium
for creating and executing test cases for functionality testing of a web
app.
·
Developed External Library using Java for Selenium Automation.
·
Wrote JUnit
Test Cases for REST web service Java
API.
·
Experience testing
SOA and RESTful/SOAP XML/REST Web
Services.
·
Created entire architecture for backend testing
internal and third party API using SOAPUI.
·
Scheduling automated
regression tests to run against nightly builds to get reliable daily
builds.
·
Performed data driven testing using Excel, SQL server, XML, JSON data types.
·
Used WSDL
and end points to create projects in Maven.
·
Validated source and target data by writing SQL query using different string
functions, group functions in SQL.
·
Maintained Jenkins
scripts to build, deploy and execute automated tests in nightly
build.
·
Verified backend
data writing complex SQL queries.
·
Performed white
box (API tests) on Stored Procedures, verified complex constraints/business
rules implemented in triggers through the backend.
·
Involved in backend testing for different
environments like System Testing and
User Acceptance Testing.
·
Coordinated with business analysts, development
team and participated in bug review sessions.
·
Participated in SCRUM process, attended daily scrum
meetings and sprint planning.
Environment: Selenium WebDriver/RC, Java, JMeter, REST, QC/ALM, SOAP,
Firebug, MySQL, PL/SQL, Maven, GitHub, Jenkins, Excel and Eclipse.
QA/Selenium Tester
American International Group (AIG), New York, NY May 2014
to March 2015
AIG is an American multinational insurance
corporation, I was involved in Electronic Claims Services Online for Property
and Casualty (eCSOPC), The system provides support in the eCSOPC process
relating to claims. The objective of the project is to assist in processing
claims related to Property and Casualty insurance. The System is a complete
portal where the users will be able to lodge in claims and perform operations
on the claims. The system provides a gamut of services like Case Creation,
performing financial activities on cases, tools for evaluating feasibility of
financials, Diary / Notes to prompt users and user maintenance
activities. Claim Setup/Claim QA is used to create or update claim
information, create or update symbol information for a claim, view Policy
information and also to segment the claim.
Responsibilities:
·
Report on testing progress to the Project Manager
and other designated project personnel.
·
Worked on Hybrid
Automation Framework using Web
Driver, Eclipse, TestNG and Java in Windows platform to
cut down regression testing time.
·
Modify Updating of Automation scripts and execution
of multiple browsers.
·
Scripting the test cases for regression using Selenium WebDriver using Java.
·
Created test
scripts in Selenium and enhanced those scripts using Java API and Test NG.
·
Interact with end users to obtain specific system
requirements and develop Test Plans,
Test Cases and Test Scenarios.
·
Created Test Cases for Black Box Testing Regression, GUI
testing and Functional testing, Back-End
and compatibility testing based on the system requirements.
·
Worked with Selenium IDE, Fire Bug, and Fire Path, Selenium IDE plug-ins (Flow
Control, Stored Variables, and Test Results).
·
Prepared and executed automated test
scripts as per the business requirements and Requirements specifications
Document using Java in Selenium IDE and Selenium WebDriver 2.0
·
Designed & Implemented a Hybrid Test Automation Framework ( Data + Keyword) using Selenium WebDriver.
·
Used Selenium
Grid to execute parallel tests on multiple
browsers - IE, Chrome, Firefox & Safari.
·
Executed manual
scripts and participated in UAT activities.
·
Extensively used Selenium (data-driven, XPath locator) and Web Driver to test the web
applications.
·
Involved in Backend Database testing in SQL
Server using SQL.
·
Reviewed test results, issues and defects related
to business units.
·
Manage defect process, analysis, and assignment
and report and verify all bugs.
·
Performed cross Browser compatibility testing on
different Operating Systems using Selenium
WebDriver.
·
Used Bugzilla for defect tracking purpose.
·
Worked closely with developers to verify
functionality of the application.
·
Attended daily project scrum meetings and weekly
team status meetings.
Environment: Selenium Web Driver, Java, TestNG, Bugzilla, Eclipse, IE,
Quality Center, Agile Methodology, Selenium, JXL, Eclipse, SOAP, Test Track
Pro.
Selenium QA Tester
United HealthCare, Hartford, CT March
2013 to April 2014
Description: United Healthcare Insurance is one of the largest
insurance company in USA, This application gives UHG members the ability to
manage their health insurance through their mobile (Android & iPhone)
devices by providing secure, personalized information on items ranging from
claims, deductibles, who’s covered, and downloadable ID Cards, to locating a
provider or urgent care center near them. Members can also register for UHG’s
secure member site, My Account, and maintain their account and communication
preferences using the application.
Responsibilities:
·
Testcase creation, review and execution Used JIRA for bug tracking.
·
Integrated Testing with Selenium using Eclipse
to generate test execution result.
·
Worked on Hybrid Automation Framework using Web Driver, Eclipse, TestNG and Java in
Windows platform to cut down regression testing time.
·
Had regular meetings with Developers to report
various problems.
·
Did white box
testing and GUI testing.
·
Automated regression test cases using Java Responsible in executing Selenium test scripts on different
browsers and checked for compatibility.
·
Developed Selenium
WebDriver test cases using Java,
TestNG framework.
·
Developed automation framework for Selenium WebDriver in Page Object Model
Framework.
·
Developed functions using Java script for Client Side validation.
·
Represented QA
function in Agile Sprints
·
Validated the database by executing SQL queries.
·
Coordinated with technical support associates to
fix proprietary software issues.
·
Used Firebug, and XPath to work with the application objects
·
End-to-End data validation using secure protocols:
SFTP, FTPS, FTP with PGP, HTTPS.
·
Tracking and testing connections of customers
using various protocols.
·
Data encryption and decryption validation using
PGP desktop.
·
Logging and tracking defects on a release basis
using Quality Center.
·
Writing and executing script for regression and
functional testing using QTP.
·
SQL queries for database validation.
·
Involved in Backend Database testing in SQL
Server using SQL.
·
Defects were tracked and prioritized using Quality Center and analyzed the
variation between expected result and actual result.
·
Participated in various meetings and discussed
Enhancement and Modification Request issues.
Environment: Java, TestNG, Java Script, Selenium WebDriver/IDE, SQL,
UNIX, ANT, Jira
QA/Selenium tester
Capital One, Tyson’s, DC July 2012 to March 2013
Description: This is mobile base application mainly focused on
Mortgage Loans, Fixed income, Personal Financial Services and Wholesale
Banking, offer a comprehensive array of innovative financial solutions to
million customers. It has products like ATM transactions, Checking cards, Savings
account and Credit cards. This was mobile web enables online transaction like
online banking accounts, auto loans, Mortgage loans etc.
Responsibilities:
·
Preparation and execution of Automation Test Scripts and Test Suites with Selenium Web Driver using TestNG.
·
Created Selenium
Test cases for automation using Selenium
RC and Java
·
Involved in the preparation of Test Plans, Test cases
·
Involved in Refactoring of existing scripts.
·
Identified the Automation scenarios, Designed/Setup the Hybrid framework, prepared
the UI Object Info, Functions, test Data, Prepared the Test Suite using JAVA
Framework TestNG, Executed the
Scripts, and updated the scripts as part of maintenance.
·
Involved in Manual
Testing, Setup maintenance and Bug reporting/closure activities.
·
Involved in Regression
Testing.
·
Involved in Reviews of test cases and automation test scripts.
·
Performed testing on Mobile devices for
compatibility check.
·
Involved in Performed Browser Compatibility
Testing of Web Application on different browsers Internet explorer, Firefox,
Google Chrome and Safari.
·
Used Selenium
IDE and Selenum Webdriver for generating test scripts
and to Automate Functional and Regression Testing using Selenium.
·
Utilized Firebug and Firefox Add-ons (XPath
Checker, XPather) to enhance efficiency of Selenium
IDE testing.
·
Prepared test data and test results (input / output files) for data driven
method.
·
Reported defects using Quality Centre to the development team and followed up for the
defects.
·
Participated in the team walkthrough, Inspection
and Technical Review meetings to discuss the issues arising out of
testing.
·
Involved in user
acceptance testing (UAT), maintaining quality procedures, and ensuring that
appropriate documentation is in place. Communicated with design, development
and test team.
·
Involved in Backend Database testing in SQL
Server using SQL.
Environment: Java, TestNG, Java Script, Selenium WebDriver/IDE, SQL,
UNIX, ANT, Jira
QA/Selenium Tester
Fidelity Investments, Dallas, TX October 2011 to
June 2012
Description: Fidelity Wealth Management
portal is a centralized portal system that allows wealth planning and services.
This system will manage client accounts and research and financial report
creation and distribution for the clients. Clients can automatically receive
the publications and financial reports of their interest. Customized reports
and publications will be sent to the clients by various methods. Role included
working on Automation Centre of Excellence team responsible for designing automation
frameworks and implementing automation as part of SCRUM processes.
Responsibilities:
·
Analyzed Business and System Requirements of the
Application
·
Followed Agile
Methodology for application Implementation and Testing
·
Participating in sprint daily scrum, planning, Review, meetings.
·
Developed Test Plan Document for numerous
Releases
·
Performed Smoke,
Functional, System, Regression and Integration with Positive, Negative Test
cases.
·
Preparation and execution of Automation Test Scripts and Test Suites with Selenium Web Driver
using TestNG.
·
Created Selenium
Test cases for automation using Selenium
RC and Java
·
Review of the test cases created by the
team.
·
Executed data and database testing validating SSIS.
·
Involved in developing Selenium automation
framework using TestNG.
·
Extensively involved in writing manual test cases,
automated test scripts and executing manual and automated test scripts for System
testing and Regression testing
using Selenium WebDriver.
·
Used XPath and
DOM to work with dynamic and static objects in Selenium.
·
Conducted backend testing using SQL queries to validate data for database editing and debugging
tests using Selenium.
·
Documented test results, and sent email
communications with test results.
·
Developing Regression suit for various module
using Selenium Web driver with Java in Eclipse IDE.
·
Used various available features of Selenium to develop efficient and error
free Automated Test Scripts using Java in Eclipse IDE.
·
Automate the test cases using Selenium Web driver with JAVA
Framework TestNG
·
Performed Gray
Box Testing, Regression Testing, Functional Testing, Usability testing
·
Experience in Integration,
System Testing using different devices (iPhone, IPad Web based applications).
·
Involved in User Acceptance Testing (UAT)
·
Execute Browser
Compatibility Testing (IE, Firefox, Chrome, Safari) of a Web based
application
·
Written Integration test cases for Restful API.
·
Involved in Backend Database testing in SQL
Server using SQL.
·
Create and execute End to End Use Cases for User Acceptance Testing.
·
Responsible for centralizing the testing
approaches in various projects.
·
Prepared status summary reports with details of
executed, passed and failed Test Cases also involved in weekly status and task
review meeting.
Environment: Selenium RC, MS Office, Java, Ant, Maven, Rest Services,
Web driver, Jira, SQL Server, Oracle and Quality Center (QC)
QA/Selenium Tester
Verizon – Tampa, FL October 2010 to September
2011
Description: Verizon is one of the leading Telecom, Wireless,
Cable company, I was Involved CoFEE Anywhere Application, CoFEE Anywhere is a
single ordering platform that contains various aspects of ordering and Billing
of various telecom services like Voice, Data, Video products for FIOS and
Copper based Business customers. This application caters to consumers as well
as small and medium businesses. It is utilized by the call center agents to
place orders for consumer and business customers for their smooth business operations.
This application provides all the features related to telecom domain.
Responsibilities:
·
Analyzed the business requirements and developed
the Detail Test Plan and the Test Strategy
·
Involved in Agile
(scrum) methodology to document reality changes in business requirements
and design Functioned as the Onsite / Offshore coordinator.
·
Tracked the progress of the test team through
weekly status reports.
·
Implemented effective and efficient testing processes, documentation, tools, and testing methodologies.
·
Performed Scheduling Tasks to run the Batches,
which in turn allocates the data
·
Simulated multiple transactions with the bank and
monitored the server's integration and the response time.
·
Developed test scripts in Selenium Web Driver using Java Language.
·
Implemented Data driven frame work while
developing the automated test scripts using Selenium Web Driver.
·
Trained other team members on Selenium Web Driver.
·
In order to achieve good product in fast track we
use Jenkins as the CI tool.
·
Documented and communicated test reports using Quality Center Dashboard
·
Functioned as the point-of-contact during the
defect tracking process
·
Generated the detailed reports of the Bugs,
Pass-Fail report and comparison chart.
·
Performed performance testing of the web
application using Load Runner to
check the stress of the server.
·
Involved in Backend Database testing in SQL
Server using SQL.
·
Worked with development team to ensure 'testing
issues' are resolved on the basis of using defect reports
Environment: Selenium IDE, Selenium Web Driver, Quality Center, Java,
J2EE
Automation & Performance Tester
San Francisco Health
Plan –San Francisco, CA January
2010 to September 2010
Description: San Francisco Health Plan is a managed care
health plan designed by and for the people San Francisco. They provide
affordable, high quality health care to San Francisco residents. They have
various QNXT Plan side applications Great Plains (GP) Check#, Medi-Cal Fee
Schedule (MCFS), CPT-HCPCS Reports, Kaiser Excel Export, FTA and SFTP
Monitoring. Our project was to develop a application where insurance
subscribers can find the list of doctors, pharmacies and they can also schedule
appointment using this application.
Responsibilities:
·
Designed and developed Test Plans, Test Scenarios and Test Cases.
·
Performed Load
and Stress testing for various
applications using LoadRunner.
·
Monitor resources to identify performance bottlenecks, analyze test results and report the
findings to the clients, and provide recommendation for performance
improvements as needed.
·
Created scenarios in LoadRunner Controller based on the test profiles; fine-tuned the
virtual user runtime and scenario scheduler settings.
·
Compiled scenario test results, produced various
reports using LoadRunner Analysis
tool.
·
Create a quick summary report after all testing
has been completed, for final results and findings document.
·
Used LoadRunner
to stress the application under
test to isolate and identify potential network and server bottlenecks.
·
Analyzed LoadRunner
on-line graphs and reports to check where performance delays occurred,
network or client delays, CPU performance, I/O delays, database locking, or
other issues at the database server.
·
Updated WSDL
in SOAP UI, Created new WSDL projects for WebServices testing.
·
Tested Web
service, Portal & Siebel application integration.
·
Created scenarios in LoadRunner Controller based on the test profiles; fine-tuned the
virtual user runtime and scenario scheduler settings for UNIX, Windows based
application platform.
·
Extensively involved in application Functional
Stability Test using QTP before the Stress, load and performance test starts.
·
Developed Test
Cases to check the functionality of application and to validate GUI fields.
·
Designed test cases as per the test specification
Used Descriptive Programming in
VBscript.
·
Gathered Test Input data. Test Input data includes
Pre-condition, Test Input, Test Result
·
Performed Data driven testing using data tables in
QTP.
·
Created Pop-up, Object State Exception handling
functions to handle unexpected events and errors.
·
Automated the Test cases using QTP for Regression testing.
·
Automation includes writing Test scripts in VB Script.
·
Used SQL
Queries for backend testing such as testing the application from the
logical storage of the data, validating the storage date with the UI. Checking
and verify the functionality of the database.
·
Wrote Reusable actions as per the scripts Reviewed
use case documents, High Level Design Documents,
·
Testing integration
and system testing activities for
the builds.
·
Designed test cases for Regression testing activities.
·
Analyzed the bug severity and status to retest the
build as per the Test assignment.
·
Re-executed all test cases to ensure no additional
errors or missing coverage.
·
Used QC-Manager
for the complete Test management activities.
Environment: Loadrunner, QC, Windows, C#.Net, Asp. Net, ADO.Net, QTP,
IIS, VB, Java Quality Centre, Test Partner, Windows XP, Oracle and SQL
QA Engineer
TARGET - Bangalore,
India May
2008 to January 2010
description: Target sources product from over
8,000 Vendors who ship from factories both domestically and overseas through
102 ports of origin in 55 countries. Before any products are agreed upon,
Target negotiates with each Vendor to determine which products to carry,
quantity, costs, and domestic/import agreement terms.
Responsibilities:
·
Involved in gathering requirement and discussed
with Development team to understand and analyze the Product Requirements
thoroughly.
·
Developing VB
scripts in QTP/HP UFT to perform functional, regression, system, Cross Browser
and end to end testing.
·
Customizing QTP/HP
UFT Scripts with Excel, Access, File & Folder, Check Points, Regular
expression.
·
Writing Page
Object model, Descriptive Programming and Function Libraries using VBScript in QTP/HP UFT.
·
Tracked bugs and report issues using JIRA bug tracking
system.
·
Developed comprehensive Test plans based on system requirements.
·
Involved in testing of the online web application.
·
Scheduled and executed Manual Test Scripts through
Quality Center.
·
Responsible for developing test scripts and cross
checking with Business Requirements using Quality
Center.
·
Executed test cases based on business testing
requirements and test plans using Quality
Center.
·
Worked on backend testing and has very good
knowledge of writing SQL/ PLSQL Queries
to verify the data.
·
Created usage scenarios and executed them in order
to test a product from a user perspective.
·
Documented all test results, identifying and
summarizing discrepancies.
·
Participated in Weekly meetings, Walkthroughs and
inspections.
Environment: QTP/HP UFT, HP Quality Center, HTML/DHTML, SQL, Microsoft
Access, Microsoft Excel, JIRA, Windows
QA Engineer
Info Tech, INDIA
June 2007 to December 2008
Description: It is an enterprise level on-line
investment portfolio analysis software tool used by the agent and managerial
staff on a daily basis to take financial decisions, fixed income and Capital
Market Business. The purpose of the application is to manage daily business
activities between a company and shareholders and to help shareholders,
financial professionals and customer representatives to buy, sell and exchange
their funds online.
Performed functional testing manually and
constructed positive and negative test scenarios as per requirements.
Responsibilities:
·
Involved in different phases of Software Testing
Life Cycle like Requirement Analyzing Phase, Test Design, Test Execution, and
also proficient in documentation.
·
Proficient in Functional,
Negative, Regression, User Acceptance (UAT) Testing.
·
Extensive experience in Develop/Review Test Cases and Maintaining Test Review Logs
·
Experience in Software
Verification, Validation and Testing Methodology.
·
Expertise in Posting
Defects in Bug Tracking Tools.
·
Developed detailed Test Plan and Test Cases against the requirements for testing the
application.
·
Automated the Test
cases using QTP for Regression
testing.
·
Created load
scripts using the virtual user
generator.
·
Created Scenarios and virtual users using Load Runner Controller.
·
Create Test
Plans, Test Cases and logs defects in Quality Center.
·
Developed Test
Automation Framework and Test Plans.
·
Created and executed automation test scripts for
functional and regression testing using QTP.
·
Performed test data automation and Data Driven
testing using Quick Test Pro.
·
Performed SQL
queries using TOAD for database
level testing
·
Used LoadRunner
extensively for the Performance and Load testing.
Environment: Manual testing, Quality Centre, QTP, LoadRunner, Mainframe,
MS Office (MS Word, Excel, PowerPoint), PL/SQL, TOAD, UNIX, DB2.